Thank you very much. They arrived yesterday, green and floating J I’m very pleased. Thank you again.
I see you have a Customer Comment section, here is mine if youd like to post it:
Thanks for everything. I known I had been somewhat of a hassle, but really appreicate everything! Your time, your great prices, and your help. A+ for aquatic-store.com...
I just wanted to say thanks to Marc at Aquatic-Store.com for the great service he gave me on my order.
I ordered the CO2 Combo 4 (Milwaukee regulator with needle valve, solenoid valve, and bubble counter, SMS 122 pH controller and Reactor 1000) but Marc didn't have the Reactor 1000's in stock. Being an impatient person, I decided I would see if Marc could cancel the order and let me order everything but the reactor - I'd go get the reactor somewhere else. He did that for me, but then I realized how much more I was going to spend in shipping and didn't take into account the discount he had given for the Combo 4. So... I called Marc to ask that he cancel that order and let me order the Combo 4 again, but I promised him I'd be patient this time and wait for the Reactor 1000's to be back in stock.
I've got the system running now and it's great (except I decided I'd run the Reactor 1000 off of a new Eheim 2217 that I got off of ebay - If it would ever get here!)
Lesson learned: Be happy when you get a good deal and just be patient if everything isn't in stock.
Sorry for all the work I put you through Marc.
Q 13 may o4
22 APR 04
The Regulator/Ph Monitor package arrived today in perfect shape. Really quick delivery. Everything is in great condition, I want to thank you for the extra check valves. I was wondering when the guestimation of the shipping date of the co2 cylinder was going to be. Thanks again for great service and products as always.
30 Jan 04 Follow up from below
Hi Marcus. How are you?
The plants that you sent were SO WONDERFUL, you wouldn't believe the growth in one week! I've ordered MANY plants, and yours are by far the best I've gotten! I know that you included extras, and I thank you......you have good taste!
Jaudon Vance -
26 Jan 04
We just got home with the plants and they COULDN'T BE MORE GORGEOUS!!!!!!!!!!
Thanks so much and I'll be ordering again soon!
Jaudon Vance -
15 Jan 04
Just wanted to post a little blurb here for Marc over at Aquatic-Store.com - I ordered a whole pile of goodies from him like SMS122 PH controller, Aqua-medic Reactor 1000, CO2 tubing, PH calibration fluids, etc...- that kinda stuff...
Well my order came in well packed and on time... now there was a slight problem with the fact that a 60ml bottle of this thick bubble counting fluid was short on the order... I emailed Marc and he was back to me within an hour... he apologized sincerely and promised to get it out that same day...
Well today the fluid arrived (2 bottles - tnks!!) and I am just here to say that I am totally pleased with the service and pricing that was extended to me by Marc over at Aquatic-Store.com - you don't always need to go to the uber huge online retailer to sometimes find the diamond in the rough - thanks Marc - a Job well done!
14 Jan 04
everything is here in Argentina already, my friend just brought it from Chile. Everything was just *perfect* (sms 122 ph controllers 4)
If I need anything else in the future, I will contact you for sure, I'm very very satisfied with the customer service!
Thanks a bunch again!
05 Jan 04
Just want to let you know I got the plants today.Thanks so much for the "extras." They all look good.
29 Dec 2003
RE: Kasselman Aquarium Plants
Marc, just a quick note to say thanks; the Kasselman arrived today in excellent condition. It exceeds my expectations WRT to the detail, and is just what I'm looking for. Any other recommended reading?
27 Dec 2003
Thank you for your quick re-assuring responses. I received the book ( Aquarium Plants Kasselmann, Christel ) in the nick of time (Christmas eve) and my husband absolutely loves it! It was the first thing he picked up the morning after Christmas and he's been referring to it ever since.
Happy holidays to you and your gang,
23 Dec, 2003
You guys are awsome.... You have really gone above and beyond. You have a long time customer in me now. I wont be buying my plants and supplys anywhere else...
16 Dec, 2003
YOU GUYS ARE HEROS!!!!
My order came today. I really appreciate the service.
Thanks and Merry Christmas.
Nov. 06, 2003
I'm thrilled with your outstanding prices. I'm a first-time buyer that just recently purchased several Hamilton pc bulbs from your website--WOW! What savings! You guys out-compete every other retailer I'm aware of. Keep up the great prices! You've definitely earned my business!
The copies of Kasselmann's book arrived safely direct to my doorstep this morning. Many thanks for that. My friend sends his regards as well, especially since this book is just not available anywhere in AUstralia.